Swipetask offers clients a multi-platform, flexible and easy-to-use solution for staff reporting, improved task-management, quality performance & accelerated learning in a mobile setting for work-forces.
The solution also provides management with added clarity while reducing response-time to any reported quality issues or unscheduled, reactive tasks.
Swipetask is uniquely designed from the ‘ground-up’ with an ethos of ‘empowering and enabling the work-crew to perform better’, ultimately giving the management what they need; improved performance and savings.
Growing number of customers and users, fast development and increased security requirements created new challenges for Swipetask’s leadership.
“We saw the need for Swipetask to be served by a very flexible and responsive cloud-service provider, with improved service-levels and as they were also keen to host with the latest technology and in Singapore” – Glenn Yeo, Solutions Engineer, Avalon Solutions
Their App generates an unprecedented amount of diverse data from digital and physical sources. When properly ingested, merged, and analyzed, this wealth of data can be used to discover patterns and insights that illuminate paths to better customer experiences and new operational efficiencies.
With growth and business expansion as a primary goal Swipetask also set stability, scalability, and security as other key priorities.
“Our clients are ranging from smaller SMEs to multi-nationals. On top of that, our clients themselves serve other MNCs so the performance of our solution is of rapidly increasing importance. The financial implications of any down-time is also becoming increasingly severe. We also anticipate a large number of users in the coming quarters so we wanted to be structurally and architecturally well prepared – Wilddan Rosén, CEO and Founder, Swipetask
“We were impressed by what Wilddan achieved in a very short time, building his company and its product from scratch. Swipetask’s customer list grew quickly and the company was gaining a lot of attention on social media” – Jimmy Jigmo, Area Director, Avalon Solutions
The company’s team in Singapore wanted to introduce Mr. Rosén to Google Cloud Platform and present the way Swipetask could solve its current issues by going Google.
Avalon’s team took the role of consultants and guides in the process, and assisted Swipetask on every step of the switch to GCP.
“Apart from horizontal expansion of the Swipetask workforce-management solution combined with an increasing use of IoT sensors, we also see great possibilities of regional/international expansion in 2019 together with our existing MNC clients”.